Report Bugs, Issues and Suggestions Here!

Welcome to Icarus' Bugs and Suggestions Board!

Please make sure to be CLEAR and CONCISE when providing your feedback on bugs and issues. Feel free to add photos, or links to videos or drives for more information. We will be using google translate to edit any suggestions not in English.

Before you write a new suggestion, try searching a few keywords, and you might find another suggestion that matches yours. We will only be considering suggestions that have a high number of upvotes, and will not be looking at low voted or low detail tickets. Messages on our social medias or discord will not be officially considered. However, our discord contains many experienced prospectors that would be happy to try assist you with an issue before posting here to help us out. https://discord.gg/surviveicarus

We will try to reflect the status of each ticket as soon as we can.

We cannot promise all bugs will be fixed asap, but we will prioritize which are most pressing, so search for your issue before you post!
If there is a critical bug or issue, we will let you know on our Twitter @SurviveIcarus if we need to make a fix while you are playing.

THANK YOU FOR PLAYING ICARUS!

Unhandled Exception. Happens every 5 - 10 minutes.

Fatal error! Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x000002399ac50000 0x00007ff65869f136 Icarus-Win64-Shipping.exe!TArray<AActor ...
Suggested by: Jangalo (18 Dec, '22) Upvoted: 18 Dec, '22 Comments: 4
Under consideration Follow Up Game Crash

Crop plot hit box

I am having an issue, in all of my Open Worlds, where everytime I put down a crop plot the hit box is everywhere. I can't open doors because the game registers that ...
Suggested by: Cindy (24 Sep) Upvoted: 24 Sep Comments: 3
Under consideration Follow Up

[Bug] No reward in multiplayer (non-host)

Currently none of my friends are getting the reward for the mission we do, other than the host. All non-host users in the mission get 0 reward for completing any ...
Suggested by: eggdog (20 Sep) Upvoted: 20 Sep Comments: 3
Under consideration Follow Up

[Bug] [Chinese(Traditional)] Vegetable name translation mistakes

I am an user from Taiwan, Chinese(traditional) is my mother language. Potato: called 土豆 in Chinese(simplized), but we call it 馬鈴薯 in Chinese(traditional). Zucchini: ...
Suggested by: Avin Lee (30 Aug) Upvoted: 30 Aug Comments: 3
Under consideration Follow Up Localisation

Workshop items not showing

Hello, It seems that i cannot see the workshop items to unlock like it was before like a tree. Thank you.
Suggested by: Cristian (27 Aug) Upvoted: 27 Aug Comments: 3
Under consideration Follow Up

[Bug] My Buddy's Groin Armor is Flapping hard

More of a visual glitch where only the front of the leather armor flaps super hard. I have video of this but your upload doesn't accept videos.
Suggested by: Enoch Wu (03 Jul) Upvoted: 03 Jul Comments: 3
Under consideration Follow Up

Ad music in game

Well, started the game today without problems. After having a bug where i cant mine ore, i restarted the game. Now there always starts some strange ad music again and ...
Suggested by: Eurus (18 Jun) Upvoted: 18 Jun Comments: 3
Under consideration Follow Up

[Bug] Withered plants talent not working

I went looking for titanium and came back to mushrooms and squash both withered.
Suggested by: Sinsalie (10 Jun) Upvoted: 10 Jun Comments: 3
Under consideration Follow Up Talents

All my characters are gone/games deleted

All my characters are gone and my savegames are gone. I put a lot of time into this game and now nothing is left of it. shit game I'm not paying for my saves to be ...
Suggested by: Siegfried (26 May) Upvoted: 02 Jun Comments: 3
Under consideration Follow Up

Please re-add the data transfer button for people who lost all their progress

I haven't played since last December and tried to do the workarounds described in the discord. I worked my way through them all, but got stuck when trying to download ...
Suggested by: Arn (31 Mar) Upvoted: 31 Mar Comments: 3
Known issue DEV RESPONSE Follow Up

Possible Client Update/Patching Process Time Cost Optimization

Every Friday morning is a real treat to see what new changes are in the update. Simultaneously, it is also a little sad to see the time it takes to perform the ...
Suggested by: Wyze (24 Mar) Upvoted: 24 Mar Comments: 3
Under consideration Follow Up

Pick Out Loadout, Drop down empty

This one is simple: I pick my loadout, and when I land on the mission, my drop ship is empty. I have to return to space, and pick the loadout again. I am not ...
Suggested by: Louis (21 Feb) Upvoted: 21 Feb Comments: 3
Under consideration Follow Up

generator BIOFUEL

Hello, a few days ago I built a bio-fuel generator. But a few minutes after deploying it, it disappeared. It was placed under my house. I made a mistake ??
Suggested by: stefan (20 Feb) Upvoted: 20 Feb Comments: 3
Under consideration Follow Up

Cannot load saved games.

After playing a game and saving it. I cannot load back into the game to continue the saved game
Suggested by: Kevin H (17 Feb) Upvoted: 17 Feb Comments: 3
Under consideration Follow Up

Character loss on data migration

I hopped on Icarus to play the other day a pop up appeared to migrate data then next thing I knew my lvl 22 character was just gone removed from character selection
Suggested by: Killisy (05 Jan) Upvoted: 17 Jan Comments: 3
Under consideration Follow Up

Cant use bow, spear or throw knives

When I try to use the basic bow, it says I have no ammo, even though I have plenty of arrows in my inventory. When I craft a spear, I can equip it, but not attack ...
Suggested by: Ruhi (21 Dec, '22) Upvoted: 21 Dec, '22 Comments: 3
Under consideration Follow Up

Unable to repair broken workshop tools at powered repair bench

Before update to new repair bench, we could repair broken workshop tools at the fabricator or machining bench. With new powered repair bench they can't be repaired. ...
Suggested by: Joe Johnson (16 Dec, '22) Upvoted: 16 Dec, '22 Comments: 3
Under consideration Follow Up

My Char is deletet

My Char was on lvl 40 and i just startet the game and its lvl 32, I got a Stone house with many things and now its also reset, before one Week i got a Wooden house ...
Suggested by: Alessio (15 Dec, '22) Upvoted: 15 Dec, '22 Comments: 3
Under consideration Follow Up

Character removal after update

Started a long-term mission and spent over 24 hours on it. Found and mined 3 Exo-Spots and had just over 1000 Exotic Matter. Thanks for the update today everything is ...
Suggested by: Rudy Schmidt (09 Dec, '22) Upvoted: 09 Dec, '22 Comments: 3
Under consideration Follow Up

Lost Character (Left behind when I was only one playing)

Even with week 17 update I lost my character when I was only one playing that mission and had no friends join it. I had died and was waiting for friends to join me to ...
Suggested by: David (10 Aug, '22) Upvoted: 10 Aug, '22 Comments: 3
Known issue Follow Up

Lost single player characters

I lost both of my single player characters, they are no longer there
Suggested by: Shadow (09 Aug, '22) Upvoted: 09 Aug, '22 Comments: 3
Known issue Follow Up

Gear lost on a mission

Went on a mission with a friend, my friend finished the mission after I logged off and now all of the gear I took on the mission is gone, do I get it back?
Suggested by: Matthew Higdon (06 Jun) Upvoted: 06 Jun Comments: 2
Under consideration Follow Up

Do not delete characters or restore characters

As you play, you develop a prospector and learn the game, but when you stop playing and leave the character for 2-5 months or more, the character is deleted somehow, ...
Suggested by: Graf (20 Apr) Upvoted: 20 Apr Comments: 2
Under consideration Follow Up

All my characters, items, and money have disappeared since the update.

After a few months of break, I updated this game and logged on today and all my characters, money and items disappeared. I've saved at least 3,000 each money and ...
Suggested by: Lity (19 Apr) Upvoted: 19 Apr Comments: 2
Under consideration Follow Up

lost all data

i logged on to see all my data is gone. no characters, no currency. i spent around 100 hrs on the game. real bummer.
Suggested by: eli (14 Mar) Upvoted: 14 Mar Comments: 2
Under consideration DEV RESPONSE Follow Up

I lost all of my newly deployed gear when I loaded into my open world

I started an open world with my first character. I recently joined the world with my new character and loaded the dropship up with all my new best gear. I had not ...
Suggested by: Brendan Meeker (09 Mar) Upvoted: 09 Mar Comments: 2
Under consideration Follow Up

Un purchased Talents

The game turn's on talents that I never activated. I never activated the talent of "Health Bar's", but I have the annoying talent anyway !
Suggested by: Strat (12 Jan) Upvoted: 12 Jan Comments: 2
Under consideration Follow Up

my character is lost

Existing Icarus level 50 characters have been destroyed. The reason is unknown, and many numerous items have been lost through various missions.I didn't connect to ...
Suggested by: songain (11 Jan) Upvoted: 11 Jan Comments: 2
Under consideration Follow Up

Crash report Unreal engine

After 5 hours of play, the game constantly crashes. I have FPS drops but I think you are already on fixes.
Suggested by: Virus_Gamers (09 Jan) Upvoted: 09 Jan Comments: 2
Under consideration Follow Up Game Crash

[Bug] Joining friends prospects bug

I am unable to find my friends hosted server under the join prospects. Worked the first couple hours after the 48th update, but hasn't since then.
Suggested by: Jade (06 Nov, '22) Upvoted: 06 Nov, '22 Comments: 2
Under consideration Follow Up

Missing character

Good afternoon! While playing a mission, my computer turned off. I turn it on again, I go into the game - my character is gone. Please return my character. The game ...
Suggested by: r214 (22 Dec, '21) Upvoted: 22 Dec, '21 Comments: 2
Under consideration Follow Up

[Bug] Tech tree slider not working properly

When you try to move the slider in the tech tree it bugs out and becomes unresponsive and then suddenly moves all the way to the end very fast. You are unable to move ...
Suggested by: Mac (04 Dec, '21) Upvoted: 04 Dec, '21 Comments: 2
Under consideration Follow Up

[Bug] Workshop Items Lost in Open World "Loading"

I recently (this week's patch), loaded a save that was on an Open World, that was an in-progress drop, strangely enough it presented the drop ship interface which ...
Suggested by: Nysch (18 Sep) Upvoted: 18 Sep Comments: 1
Under consideration Follow Up

[Bug] Me and all my friends have lost full loadouts due to game joining glitch

Me and the friends I play with have all fallen victim to the glitch wherin joining a game you lose everything you selected at loadout screen with nothing in the pod, ...
Suggested by: Sonderbread (18 Sep) Upvoted: 18 Sep Comments: 1
Under consideration Follow Up

Workshop DLC tools

Are the dlc pickaxes supposed to be like their craft able counterparts
Suggested by: HBWT99 (17 Sep) Upvoted: 17 Sep Comments: 1
Under consideration Follow Up

[Bug] Unable to recover my equipment

Good morning, I fell because of a texture bug, I died and my body is in the mountain and impossible to recover my stuff. Thank you for your help, Emilie
Suggested by: Moreau (16 Sep) Upvoted: 16 Sep Comments: 1
Known issue Follow Up

[Bug] Not getting rewards for multi player missions

Joined last 3 missions like usual, with same mixed group of friends each time. Not hosting any of the missions. Clicking on the top slot whenever joining the group on ...
Suggested by: Freeshavocadoo (14 Sep) Upvoted: 14 Sep Comments: 1
Under consideration Follow Up

[Bug] Tracking in snow

I'm in snow area and no footprint show of mine or nearby animals
Suggested by: Thomas Knox (14 Sep) Upvoted: 14 Sep Comments: 1
Under consideration Follow Up

[Bug] Week 92 won't download

week ninety two update will not download. plenty of free space
Suggested by: Joseph Hoover (14 Sep) Upvoted: 14 Sep Comments: 1
Under consideration Follow Up

[Bug] Loosing Tamed Animals

I have tamed 3 mounts and have lost them all. I loaded a cart on my Buffalo and put 3 benches in it. I was at my base still when I logged off to eat dinner. When I ...
Suggested by: Jigsaw (13 Sep) Upvoted: 13 Sep Comments: 1
Under consideration Follow Up Mounts

[Bug] Lost all my gear on a mission

Lost all my gear costly bug. These deposits rings need to be solid.
Suggested by: Snake (09 Sep) Upvoted: 09 Sep Comments: 1
Under consideration Follow Up

Bug Report

My sister and I both lost workshop items after death during Demolition Outpost on open world. We lost both of our modules, our canteen and our oxygen tank. We died ...
Suggested by: Nikki (05 Sep) Upvoted: 05 Sep Comments: 1
Under consideration Follow Up

Data recovery! Character, money, progress!

I demand the restoration of my characters and all my currency earned in 208 hours of play. I missed the migration in December and then changed my computer and lost my ...
Suggested by: Dilyar (03 Sep) Upvoted: 03 Sep Comments: 1
Under consideration Follow Up

[Bug] No Fuel slot for Campfire/firepit box for firewood

There's no box or place where you can place wood or coal so the fireplace can be lit. You can't cook anything, can't keep warm, can't sleep at night. = Game ...
Suggested by: Peter Engstrom (29 Aug) Upvoted: 29 Aug Comments: 1
Under consideration Follow Up

[Bug] Lost Items

I started a mission called Icestorm: Expedition this morning and had to log out for about an hour. When I reloaded Icarus the prospect was not there as well as all ...
Suggested by: Keith L. (29 Aug) Upvoted: 29 Aug Comments: 1
Under consideration Follow Up

[Bug] LOD for prometheus north mountain has major pop-in issue

Prometheus. I often face north running through I4/5 to get to the lava/grasslands connector cave. Mountain in the distance always pops in right as I look up towards ...
Suggested by: FeatherSnow (28 Aug) Upvoted: 28 Aug Comments: 1
Under consideration Follow Up Map: Prometheus

Lost character after not playing for a long time

Hello, I played this game back in 2022 when all characters were stored server-side. I've just bought the DLC and booted the game up and now have no characters. I ...
Suggested by: Goofy (27 Aug) Upvoted: 27 Aug Comments: 1
Known issue Follow Up

[Bug] Fell through cave - a very big bug

I was playing New Frontier with friend's on my open world map , the avatar i was using is korrezz got stuck in the cave so i used unstuckI had gotten out of the ...
Suggested by: correzz (27 Aug) Upvoted: 27 Aug Comments: 1
Under consideration Follow Up Map: Prometheus

[Bug] Tech Tree Possible bug?

Can not unlock tech tree items after 8/26/2023 update and install of New Horizons. LVL 1 Character with 5 tech points and can not unlock Fire Pit LVL 60 Character ...
Suggested by: Don (27 Aug) Upvoted: 27 Aug Comments: 1
Under consideration Follow Up

[Crash] New Frontiers - PC Crash

I have been experiencing complete PC crashes when playing anything that is New Frontiers (Missions or Open World). My PC crashes instantly. The crash essentially ...
Suggested by: L2 (27 Aug) Upvoted: 27 Aug Comments: 1
Under consideration Follow Up Game Crash