Report Bugs, Issues and Suggestions Here!

Welcome to Icarus' Bugs and Suggestions Board!

Please make sure to be CLEAR and CONCISE when providing your feedback on bugs and issues. Feel free to add photos, or links to videos or drives for more information. We will be using google translate to edit any suggestions not in English.

Before you write a new suggestion, try searching a few keywords, and you might find another suggestion that matches yours. We will only be considering suggestions that have a high number of upvotes, and will not be looking at low voted or low detail tickets. Messages on our social medias or discord will not be officially considered. However, our discord contains many experienced prospectors that would be happy to try assist you with an issue before posting here to help us out. https://discord.gg/surviveicarus

We will try to reflect the status of each ticket as soon as we can.

We cannot promise all bugs will be fixed asap, but we will prioritize which are most pressing, so search for your issue before you post!
If there is a critical bug or issue, we will let you know on our Twitter @SurviveIcarus if we need to make a fix while you are playing.

THANK YOU FOR PLAYING ICARUS!

[Observation] Performance Megathread

This is a merged thread of other suggestions to improve performance. We're constantly working on improving performance and will look into suggestions / feedback ...
Suggested by: Sabre070 - Designer (01 Feb) Upvoted: 25 Sep Comments: 455

[Observation] Multiplayer Performance Megathread

This is a merged thread of other suggestions to improve multiplayer performance. We're constantly working on improving performance and will look into suggestions / ...
Suggested by: Sabre070 - Designer (01 Feb) Upvoted: 25 Sep Comments: 129

[Bug] Spirit Level: Survey - Still Bugged even after the new update. (Normal mode)

Spirit Level: Survey - Still Bugged (Normal mode) I got the Portable beacon from the blue box and the quest is still stuck on Collect the equipment. Can't progress ...
Suggested by: Kratomasy (25 Mar, '22) Upvoted: 20 Aug Comments: 15
Known issue DEV RESPONSE Missions

Characters ALL GONE

I logged in after a few months off and both my Characters are gone, super disappointed as my friend and I got to high levels. They were definitely not in a timed ...
Suggested by: Luke (04 Mar) Upvoted: 30 Mar Comments: 4
Known issue DEV RESPONSE Follow Up

After a few months break, all of my progress is gone.

Logged on for the first time in a bit, and all of my characters are gone, my workshop progression has been reset, all currency gone. It's like I've started playing ...
Suggested by: Edrick (08 Mar) Upvoted: 11 Mar Comments: 4
Known issue DEV RESPONSE Follow Up

Crash reading address 0x0000000000000050 Arctic serveral times on G10

LoginId:005c3ea44289ba83c0137eab4b160bd5 EpicAccountId:fdd1a78a6d9f4cff823e23cb9b536e2a Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address ...
Suggested by: Michael Konrad (27 Feb, '22) Upvoted: 21 Mar, '22 Comments: 4
Under consideration DEV RESPONSE Game Crash

[Bug] After revive in a single player - dead body is clipped under the ground

Updated: it looks like at this part of the map the local fauna also often falls through textures. I thought it was kind of a deep snow but more likely it's a bug.
Suggested by: Metaller (05 Sep) Upvoted: 05 Sep Comments: 6
Known issue DEV RESPONSE Follow Up

lost everything

logged on today and lost everything i had I have been in free play for a bit to make a world.. logged on today and fell to the world when i landed I was under the map ...
Suggested by: Richard Harmsworth (26 Feb, '22) Upvoted: 29 Mar Comments: 2
Under consideration DEV RESPONSE Follow Up

Crashing!

When my co-op partner enters my game or I enter his, we both crash to desktop. Started doing this a few days ago.
Suggested by: MailMan (26 Feb, '22) Upvoted: 11 Mar, '22 Comments: 2
Under consideration DEV RESPONSE Game Crash

[BUG] Crashing when trying to leave planet

every single time I try to launch my pod to get off the prospect spirtwalk my game instantly crashes. Icarus_Win64_Shipping kernel32 ntdll
Suggested by: Tyler (27 Feb, '22) Upvoted: 11 Mar, '22 Comments: 1
Under consideration DEV RESPONSE Game Crash

[Bug] all progress reset after game crash

if your game get crashing . all of your progress reset :)
Suggested by: Hunter (26 Feb, '22) Upvoted: 11 Mar, '22 Comments: 4
Under consideration DEV RESPONSE Game Crash

I lose everything

I came back to play this game after a few months and when I reopened the game I lost all characters and character data。 Thanks to the team at Icrus for making me lose ...
Suggested by: 喵咪●ω● (16 Mar) Upvoted: 17 Mar Comments: 3
Under consideration DEV RESPONSE Follow Up

import my character please??

just returned to the game. lost my character. Don't see an option to get it back?
Suggested by: ron andy (07 Mar) Upvoted: 08 Mar Comments: 2
Under consideration DEV RESPONSE Follow Up

lost all my progress & characters

Hey guys, im very sad at the moment. :( Today i started Icarus after taking a break for a few month/updates. When i wanted to switch to character select i was ...
Suggested by: puN1ka (19 Mar) Upvoted: 30 Jun Comments: 1
Under consideration DEV RESPONSE Follow Up

Please re-add the data transfer button for people who lost all their progress

I haven't played since last December and tried to do the workarounds described in the discord. I worked my way through them all, but got stuck when trying to download ...
Suggested by: Arn (31 Mar) Upvoted: 31 Mar Comments: 3
Known issue DEV RESPONSE Follow Up

lost all data

i logged on to see all my data is gone. no characters, no currency. i spent around 100 hrs on the game. real bummer.
Suggested by: eli (14 Mar) Upvoted: 14 Mar Comments: 2
Under consideration DEV RESPONSE Follow Up

a character has disappeared

Hello, I have lost the main character, upgraded and with a full inventory, what should I do?
Suggested by: Sony (29 Mar) Upvoted: 29 Mar Comments: 1
Under consideration DEV RESPONSE Follow Up

I logged in and all my data is gone, account totally wiped

I had a fully leveled workshop and armor etc before this new update. After the update I lost all saved progress in game please help me. Happy to provide my steam info.
Suggested by: Bloo (27 Mar) Upvoted: 27 Mar Comments: 1
Under consideration DEV RESPONSE Follow Up

saved game lost

i went to play after taking a month off,and my saved game and character is gone,i want it back,dont fell like starting over
Suggested by: brian kontny (24 Mar) Upvoted: 24 Mar Comments: 1
Under consideration DEV RESPONSE Follow Up

lost all my characters and progress

went to play with buddy after a break from game and all my characters/progress is gone
Suggested by: unhappy customer (21 Mar) Upvoted: 21 Mar Comments: 1
Under consideration DEV RESPONSE Follow Up

profile reset

We just tried to come back to Icarus in March 2023 and all our progression and chars are gone I understand there was a data migration in the meantime is there a way ...
Suggested by: Myst (20 Mar) Upvoted: 21 Mar Comments: 1
Under consideration DEV RESPONSE Follow Up

lost all data after 774 hours of gameplay

I am a returning player who joined during beta/pre-release. I had every exotic item, every workshop item, played and beaten all of the quests on the map and when I ...
Suggested by: Savo (18 Mar) Upvoted: 18 Mar Comments: 1
Under consideration DEV RESPONSE Follow Up

My character is lost....

How can I have my character back again? I will not play from the beginning again.
Suggested by: Hampus Andersson (18 Mar) Upvoted: 18 Mar Comments: 1
Under consideration DEV RESPONSE Follow Up