[BUG] Character lost after in-game timing change when counter had still 5+ days
Hello, I just lost my 50+ character. I was in a mission started 7 days ago and on Friday I found the counter reset to 7 days, as in patches notes. Today I logged in and my character is lost. Seems that some variable was not updated. Can you please look at it? Thanks.
Comments: 17
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03 Apr, '22
Bill Flory MergedI had been in the middle of a drop and the new timer seemed to be working fine. I log in this morning and its saying the character is lost. The timer had about 6 days and 18 hours left when I logged off. This was my most played character (level 79 when the cap was reduced to 50). Please help!!
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03 Apr, '22
Elissa - Producer AdminHey, you can use the "remove from prospects" button to get your character back. Are you thinking the timer ran out even though it's only an in game timer now? I will pass it onto a dev but there's not heaps of info in this ticket to go off.
- were you playing single player or multiplayer? And were you the host or a client player?
- did you start new prospects/characters or were they old ones?
Thanks! -
03 Apr, '22
Elissa - Producer Admin"[Bug] Lost character after new update with Timer Tweaks" (suggested by Bill Flory on 2022-04-03), including upvotes (1) and comments (0), was merged into this suggestion.
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03 Apr, '22
Dario De SienaHi Elissa,
I was playing offline mode, same prospect I started 1 week ago (before the patch got deployed).
On Friday 1st timer appeared to be reset to full 7 days, first time I ran the game after the patch. I played it whole Saturday 2nd and at the end of the day timer was showing approx 6days and few hours.
Today it was gone.
Thanks a lot.
D. -
04 Apr, '22
Elissa - Producer AdminI've passed your issue onto a dev to look into. I can email you with any updates if you want, hopefully it's something we can fix. Thanks!
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04 Apr, '22
Dario De SienaThat would be amazing, thanks a lot.
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04 Apr, '22
alepate Mergedyesterday i had 6 more days in a mission and now my charcater is deleted!!!!
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04 Apr, '22
Bill FloryI was also playing in offline mode, in a prospect I started early last week. I played Friday 4/1 and came back Saturday to it being gone. The timer had reset back to 7 days initially (on Friday) and when I came back it was gone.
I have used the remove from prospects button and it did get my character back, although none of my workshop items.
Bill -
04 Apr, '22
Elissa - Producer Admin"character deleted!!!" (suggested by alepate on 2022-04-04), including upvotes (1) and comments (0), was merged into this suggestion.
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05 Apr, '22
Dario De SienaBy the way, I tried with an old lost character to use the "Remove from prospects" button. It appeared available, but is basically unusable, as any prospect I try to start with it doesn't load. Just FYI.
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08 Apr, '22
Dario De SienaHello. Any news on this? Could we at least get back our characters? Thanks a lot!
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09 Apr, '22
Bill FloryI tried the character I had lost and I can't start a prospect with her. It states "failure to load character"
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09 Apr, '22
Elissa - Producer AdminUnfortunately we don't have a fix for this right now, and are still looking into the issue internally. However, this post has a comment from someone who had a similar issue, I would suggest trying that out then getting back to me if it doesn't work! Thanks and sorry again.
https://icarus.featureupvote.com/suggestions/291537#comment380342 -
09 Apr, '22
Dario De SienaThanks Elissa, it worked. :)
I lost all crafted equipment but at least don't have to start from scratch. -
11 Apr, '22
Elissa - Producer AdminHey @Bill Flory, have you verified your files, or tried a full reinstall? Have a look at this comment too and see if that works. Thanks!
https://icarus.featureupvote.com/suggestions/291537#comment380342
