Lost character due to patches and why can't we have them back?
Okay I am a fair person, BUT I had over 660 hours in the game, and now I lost my level 50 character. My daughter lost two of hers, level 35 and level 23, and my son lost his level 35 character. We took advantage of the extra solo traits for extra blueprints and traits, no longer there, then we kept working on the different quests, So why when you have dedicated players can't we have extra points for lost characters??? This is ridiculous. WHEN you work so hard and are capped, to have to start over from scratch try to duplicate a character that is an asset to a team as well as solo, it's just not fair especially when the extras from when the game started are no longer there to take advantage of. Why should we keep playing a game that constantly takes away you character? Both my kids are frustrated. I personally am just aggravated. I asked about retrieving all of our characters and NOTHING! Either up the cap give more trait and blueprint points or return characters
Comments: 5
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15 Aug, '22
Elissa - Producer AdminHi there! What exactly is the issue here? You can use the "remove from prospects" button to get your characters back if you lose them on prospects. I'm just not sure what the issue is so I can't really help you yet.
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26 Aug, '22
LadyBlackIceThe whole prospect was gone. There was no leave prospect. It's completely gone. I apologize for not getting back sooner. I was in the hospital getting tests done.
This isn't the first time this has happened to us. And as I said my maxed out character is now gone.
There is no getting it back. Which isn't fair. You work hard, make your build, and two game updates, then poof.
At this point we just don't plan to play anytime soon.
Maybe by that time you all just might get the fishing rods and nets up and
working .
And you seriously don't understand the issue? -
28 Aug, '22
Elissa - Producer AdminAre you playing on offline? I just need more details so I know exactly what your issue is. Is the character completely gone, or just left behind? Did you lose items? We can't do anything about the unfortunate known offline bugs at the moment as we are already working on it, but if you lost meta items I can send you a currency refund for that. We can't bring characters back right now either.
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03 Oct, '22
LadyBlackIceWe were online. The characters are completely gone. No not left behind, we still had a lot of time on our mission. If I remember correctly we had like 7 days left on that mission. Yes all of us lost everything. You had a great game. We were really enjoying it. Now we just don't plan on playing it.
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04 Oct, '22
Elissa - Producer AdminThis is a super weird and unfortunate issue, we're sorry it has happened to you! All I can do for you right now is to refund you some in game currency for your troubles. If you send me an email at [email protected] with your SteamID (and your friends' too) and maybe a list of workshop items you had, I will do this for you asap.